Cygnet Face

FAQ

FACE Apllication Faq

OS : Windows 7 with SP1 or Above
Server RAM : 4 GB RAM (8 GB RAM Recommended)
Hard Disk Space : Requires 10 GB Disk Space
Framework : Microsoft .Net Framework 3.5 or Above
Resolution : Super-VGA (1366 x 768) or higher resolution monitor.

Click on My computer -> Right click the computer icon-> Properties -> check the Operating System “if Windows 7” -> then check Service pack 1 available or not.
NOTE:- when windows 7 service pack 1 (SP1) is mandatory

To download FACE user can click on the below link: https://www.cygnet-face.com/face-download/ And fill up the required details.

User can refer to the link to know how to set up FACE. https://www.cygnet-face.com/how-to-setup-face/

User can refer to the below link to know how to upgrade FACE. https://www.cygnet-face.com/how-to-setup-face/#upgrade

User can use below link to know hot to update FACE. https://www.cygnet-face.com/how-to-setup-face/#update
 
 

FACE Website Faq

User can sign up https://www.cygnet-face.com/face-download/ here and if user is redirected from GSTN site then Account will be Automatically created here.

User can login https://www.cygnet-face.com/my-account/ here and if user is redirected from GSTN site then Account will be Automatically created here, User can use Customer code or Email ID as username and GSTIN as password.

User can reset password on https://www.cygnet-face.com/my-account/lost-password/ by using username or Email ID.

User can buy or change the subscription plan on https://www.cygnet-face.com/pricing/

User can find the current subscription detail in subscription section of my account (https://www.cygnet-face.com/my-account/subscriptions/).

User can add or edit the address from Billing address section of my account (https://www.cygnet-face.com/my-account/edit-address/).

User can download license file from dashboard of my account (https://www.cygnet-face.com/my-account/).

User can find new version updates from upcoming updates (https://www.cygnet-face.com/face-versions/).

User can go to https://www.cygnet-face.com/support/ page and there they can find phone number and email ID of our support team or user can directly Email us from FACE application, also user can drop us massage from https://www.cygnet-face.com/contact-us/.

Yes, https://www.cygnet-face.com/videotutorials/ here user can find video tutorials for FACE Installation & setup. Rest videos will be updated soon.